FAQs

Yes. All prizes won are subject to federal and state income tax withholding and reporting obligations. For more specific information, click here.

Yes. You do not have to be a U.S. citizen or a CT resident to play CT Lottery games or to claim a prize. Nonresident alien and foreign persons with winning ticket prizes of $599 or more, must be processed at CT Lottery Headquarters only.

No, credit cards cannot be used to purchase retail Lottery tickets. Retail Lottery tickets can be purchased with cash, and a Retailer may also accept (at their discretion) a certified bank check, debit card (with PIN), and/or gift card. PLEASE NOTE: CT Lottery Headquarters only accepts cash or certified bank checks. Headquarters does NOT accept debit or gift cards.

You must be at least 18 years of age to purchase Lottery tickets and to claim a prize.

A Lottery ticket is a bearer instrument until signed. Unless you sign the back of your ticket, anyone else who has the ticket can claim the prize. The CT Lottery is not responsible for lost or stolen tickets and cannot pay a prize without a valid winning ticket.

Yes. Scratch game tickets expire 180 calendar days after the official announced end of game date. Draw game tickets expire 180 calendar days after the date of the drawing. Fast Play game tickets expire 180 calendar days after the date of purchase.

CT Lottery tickets can be purchased at more than 2,800 Retailers throughout the state. You can recognize a CT Lottery Retailer by the "LOTTERY SOLD HERE" sign posted in or outside their store. To find a Retailer in your area, click here.

Lottery tickets cannot be purchased through the mail. You can now buy KENO and your favorite draw games online with iLottery. This is now available both on our website, through our iOS mobile app, and our Android Mobile App. Additional instructions for downloading our apps can be found here.

If you need help creating an iLottery account or have questions, please call player support at (866) 752-9281.

When making a Lottery purchase, it is important to check your tickets carefully before leaving the Lottery terminal to make sure the tickets received are correct. If an error is discovered at the time of purchase, speak to the Retailer immediately.

The CT Lottery is committed to the responsible sale and play of its games. Unfortunately, there are dishonest individuals and groups who make their living by operating scams designed to trick people into thinking they’ve won a Lottery prize. Their goal is to convince victims to provide personal information or pay fake "processing fees" and “taxes” through a wire transfer or money order. Unless you specifically entered a CT Lottery promotion, you will never be contacted by the CT Lottery informing you that you have won a prize. If you did not purchase a Lottery ticket, or enter a CT Lottery promotion, you cannot win a prize.

Please contact us to send photos (front and back) of your ticket for review. If your ticket is a scratch ticket, please be sure that the latex is completely scratched off the face of the ticket before taking a photo and sending to us. In order to verify that your ticket was paid properly, please email us photos of your ticket, the Retailer's name and address, and the date and approximate time of your ticket transaction. Please be sure to include any other information or details about the transaction that may be helpful. Upon receipt of your email and its review, we will be right back in touch with you with our findings.